Legal entity：Chengdu Amayun Technology Co., Ltd.
Registered address：Room 17, Floor 9, Building 2, No. 666 Guandong 1st Street, Chengdu High-tech Zone, China (Sichuan) Pilot Free Trade Zone
The registered address is not a return address. Contact us to confirm the return address before sending any items back.
Business contact email：[email protected]
This notice applies together with shopping and account rules. Use the left-hand contents to jump around; if anything is unclear, reach us via the help center or contact entry.
1 / What information we collect
1.1 We will collect your personal information under the premise of legal, proper and necessary. The information we may collect includes:
- (1) Account Information: username, password, email address, phone number, real-name authentication information, etc.;
- (2) Transaction Information: order information, payment information, shipping address, invoice information, etc.;
- (3) Device Information: Device model, operating system, browser type, IP address, device identifiers, etc.
- (4) Log Information: Access time, pages visited, search keywords, click records, etc.
- (5) Location Information: With your authorization, we may collect your geographic location information;
- (6) Other Information: Other personal information you voluntarily provide.
2 / How we use information
2.1 The purposes for which we collect information include:
- (1) Providing, maintaining, and improving services: processing your orders, providing customer support, optimizing user experience;
- (2) Identity Verification and Security: Verify your identity, ensure account security, and prevent fraudulent activities.
- (3) Personalized Services: Provide personalized content and recommendations based on your preferences.
- (4) Marketing and Promotion: Send you promotional information and event notifications (you can unsubscribe at any time).
- (5) Data Analysis: Conduct statistical analysis to improve product and service quality;
- (6) Legal Compliance: Comply with legal and regulatory requirements, and cooperate with regulatory investigations.
3 / When we share information
3.1 We will not sell, rent or otherwise disclose your personal information to third parties unless:
- (1) Obtaining your explicit consent;
- (2) As required by laws and regulations, or by judicial or administrative authorities in accordance with the law.
- (3) Sharing with affiliates, partners, or service providers as needed to fulfill orders and services (they must keep information confidential);
- (4) In emergency situations, to protect the life or property of users or the public.
- (5) Other circumstances as required by laws and regulations.
4 / Where we store data and how we protect it
4.1 We adopt industry standard security measures to protect your personal information, including but not limited to data encryption, access control, security auditing, etc.
4.2 Information is mainly processed in mainland China. To complete payment and cross-border delivery, we may share order-necessary details with partners such as PayPal or Stripe, and we will notify you or obtain consent as required by law.
4.3 We will only retain your personal information for the period necessary to fulfill the purposes stated in this policy. After the retention period has expired, we will delete or anonymize your personal information.
5 / Your choices
In accordance with relevant laws and regulations, you have the following rights:
You can exercise the above rights through your account settings or by contacting us.
- (1) Right to Access: You have the right to inquire about the personal information we have collected about you;
- (2) Right to Rectification: You have the right to request that we correct inaccurate personal information.
- (3) Right to Deletion: You have the right to request that we delete your personal information, subject to applicable laws and regulations.
- (4) Right to Withdraw Consent: You have the right to withdraw consent for the processing of personal information.
- (5) Right to Copy: You have the right to obtain a copy of your personal information;
- (6) Right to Complaints and Reports: You have the right to file complaints or reports with relevant regulatory authorities regarding our processing of personal information.
6 / Children’s privacy
6.1 We take minors’ personal information protection seriously. If you are under 18, please read this policy with a parent or guardian and use our services only with their consent.
6.2 If we discover that we have collected personal information from minors without first obtaining verifiable parental or guardian consent, we will try to delete the relevant data as soon as possible.
7 / Cookies and similar technologies
7.1 We may use Cookie, local storage, and similar technologies to maintain sign-in state, remember language and currency preferences, protect transaction security, and perform necessary visit analytics.
7.2 You can manage Cookies in browser settings. See this site’s “Cookie Policy” for full details. Disabling some Cookies may break cart, sign-in, or checkout features.
8 / Third-party services
8.1 To complete payment, logistics tracking, email notices, and content delivery, we may provide necessary information to carefully selected service providers and require processing only within the entrusted purpose.
8.2 Third-party payment or social-login services are governed by their own privacy policies; read their notices before leaving this site.
9 / How this policy is updated
9.1 We may update this privacy policy for legal or business needs. Updated content will be posted on this page and take effect upon publication.
9.2 For material changes, we may notify you prominently (e.g. site notice, email).
10 / Contact us
If you have questions, comments, or suggestions about this privacy policy, or need to exercise your rights, contact us via “Help Center”, “Contact Us”, or in-account support. We will respond within a reasonable time.